Returns & Exchanges

30-DAY RETURN OR EXCHANGE POLICY

We will gladly return or exchange your regularly priced item for credit or another item of equal or higher value. Simply return your item within 30 days of date of purchase. Store credits are valid for one year.
All items must be returned in their original condition: unworn, unaltered and undamaged. Original Ramsey Fritz packaging must be included.
* Custom/special orders are not eligible for exchanges and payments are not refundable.

Lay-Away Sales

Lay-away sales are final and payments are not refundable

AFTER THE SALE WARRANTY

LeaAnn Ramsey Fritz has been selling quality fine jewelry since 1978, as a store we have a reputation for a large selection at a variety of competitive prices. We stand behind our jewelry. Every customer receives personalized attention with a focus on the latest fashion, maintaining personal wish lists and jewelry maintenance.
Jewelry is fully warrantied for 3 years to be free of defects in material and craftsmanship including accent diamonds up to 5 points on rings that do not exhibit extreme wear.

COMPLIMENTARY SERVICE:

  • Jewelry cleaning and inspection.
  • Sizing on newly purchased rings.
  • Insurance appraisal on purchases over $1,000
  • Rhodium finish annually on bridal jewelry